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As an employer, you may worry about disruptions to workflow while your employees work from home. Trust is the foundation of a successful remote team and teleworking typically leads to increased productivity. However, remote work during a stressful time, such as the COVID-19 pandemic, is different than long-term, self-selected remote work.

The SANDAG iCommute program has compiled tools and resources to help your organization succeed.

Tips for managers

  • Trust that every team member is working to the best of their ability
  • Organize meetings to focus time together on activities that move the team forward, such as decision making, collaboration, and connection
  • Give timely feedback and err on the side of overcommunication
  • Manage by results rather than time and attendance, avoid micromanaging
  • Be considerate of work-life balance, employees’ “normal” workdays may change
  • Redesign roles, if necessary, to meet remote working changes

Assistance offered

Learn more about the Telework Assistance Program, a pilot program for San Diego region employers interested in developing, enhancing, or formalizing their long-term telework or remote work initiatives.

Sample templates

Use these resources to help develop policies and procedures for teleworking. Work with your HR and IT teams to supplement and customize information for your organization.


Articles to support successful teleworking


LinkedIn courses


Case studies


For more information about telework or our employer program, call 511 and say “iCommute” or email [email protected].


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